Task Submission Errors

Task Submission Errors section helps users identify and resolve issues that occur when attempting to submit completed tasks.

simplchek

Last Update 1 个月前


1. My Task Will Not Submit

Common Causes

  • Required fields are incomplete
  • Missing photos or attachments
  • Internet connection issues
  • Session timeout

Solution
  1. Review all required fields.
  2. Upload all mandatory photos and files.
  3. Confirm your internet connection is active.
  4. Refresh the page and try again.


2. Submit Button Is Not Working


The Submit button may remain inactive when:
  • Required checklist items are incomplete
  • Mandatory comments are missing
  • Required signatures have not been captured

Solution
Complete all required fields and try again.


3. Photo Upload Failed

Possible Causes

  • Weak internet connection
  • Large file size
  • Camera permission disabled

Solution
  1. Check internet connectivity.
  2. Ensure camera permissions are enabled.
  3. Retake the image if necessary.
  4. Try uploading again.



    4. Form Keeps Loading During Submission

    Possible Causes

    • Network interruption
    • Large attachment uploads
    • Temporary server delay

    Solution
    • Wait a few moments.
    • Do not close the application.
    • Check internet stability.



      5. Completed Task Missing

      If a task appears to have disappeared:

      Check:
      • Drafts
      • Pending Sync Records
      • Recently Submitted Tasks
      Tasks may still be waiting to synchronize with the server.


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