Technical Support (WEB)

Get the latest support tools to troubleshoot SIMPL web apps.


Why did my audit reports not send?

My audit reports are not sending.

Difficulty sending an audit report, or Task, or Action, can be caused by different factors. The most frequent problems are:

  1. Attachment File Size Limits - based on subscription or standard

  2. Incorrect E-mail Settings - check Roles and Email Provider settings

  3. Device Restrictions

  4. Corporate Network Restrictions

If you need further assistance, Merlin is standing by! Please contact [email protected] for more information.


Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us