Reporting Issues on Mobile
Reporting Issues on Mobile enables users to quickly log operational problems, attach supporting evidence, assign priorities, and notify relevant teams directly from mobile devices for faster resolution.
simplchek
Last Update 2 bulan yang lalu
CREATING ISSUES
SimplChek enables users to report operational issues instantly from mobile devices.
- Safety hazards
- Compliance failures
- Equipment damage
- Environmental risks
- Operational incidents
Issue Reporting Workflow
Step 1 — Open Issues Module
Step 2 — Tap Create Issue
Step 3 — Select Issue Category
Step 4 — Add Description
Step 5 — Attach Supporting Evidence
Step 6 — Submit Issue
ASSIGNING ISSUES
Issues can be assigned directly to responsible users, departments, or operational teams.
Assignment Features
- Ownership tracking
- Priority levels
- Due dates
- Escalation workflows
Critical operational issues can be escalated immediately from the field.
Escalation Triggers
- Failed inspections
- High-risk findings
- Severe incidents
- Overdue corrective actions
ADDING SUPPORTING EVIDENCE
Supporting evidence strengthens issue investigations and corrective actions.Supported Evidence Types
- Photos
- Videos
- Documents
- GPS records
- Notes and comments